In order to monitor the status of your October portfolio, or in other words, to know if repayments are up to date for each project, we have developed a monitoring tool in the portfolio / loans section.
- Filter by the project health
You can filter your projects by health status:
- Live or Payment in order,
- < 30 days late,
- > 30 days late,
- > 120 days late (or in judicial recovery),
For each project in default, you just need to click on Follow-up to have access to the history of all our recovery actions. You will be then directed to the Activity page of the project in default. Here is an example ⬇️
All of our updates are organized as follows:
- The reasons of the company current situation,
- The actions taken by October or the recovery partner and what are the next steps,
- Date of our next update.
The information contained in the Activity Page of the project in default is available at anytime from your October Account and is only visible to lenders that have lent to the project in default out of confidentiality.
3. Timing of the follow-ups
📩 Every time we have a new update on a project in default, the October recovery team updates the Activity page of the project in default which triggers an automatic e-mail sent to you where you will be able to see the update.
This is only available on your Account on computer not on our mobile app yet 📵. We will let you know when it's the case.