In order to monitor the status of your October portfolio, or in other words, to know if repayments are up to date for each project, we have developed a monitoring tool in the portfolio / loans section.
You can filter your projects by status:
- Payment in order,
- < 30 days late,
- < 120 days late,
- > 120 days late (or in legal proceeding).
For each project in default, you will have access to the history of all the recovery actions, whether they are managed internally or by our recovery partner. All of our communications are organized as follows:
- The reasons of the company current situation,
- The actions taken by October and what are the next steps,
- Date of our next update.
Every month, on the same day of repayments, you will receive an email to inform you of the incidences and to remind you how to access the recovery actions updates.